Manage delivery and accounting

Learn how to use the visualization table that shows you the status of your orders, helps you keep track of your to-do list, and makes accounting simpler.

Manage list of sold Rewards

  1. Log in and go to your project page

  2. Under Creator view click Contributions

  3. Click the drop-down to change the Status of an order

  4. Click the ⌵ icon to view more details

Manage list of payments

  1. Log in and go to your project page

  2. Under Creator view click Contributions

  3. Select the tab Payments and Accounting

  4. Click the ⌵ icon to view more details

  5. Click the Export button to download all payments as a .csv file

  6. The❕icon highlights that the payment is partial

A partial payment happens when the purchaser sends an amount that is lower than the price of the Reward. Contact him and ask to supplement the payment or consider offering a refund.

Manage partial payments

  1. Log in and go to your project page

  2. Under Creator view click Contributions

  3. Select the tab Partial Payments (it is visible only if partial payments are present)

  4. Click the Accept button to accept the purchase of the Reward

  5. Click the ⌵ icon to view more details

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